Frequently Asked Questions
We do our best to demystify what therapy is, how the practice works, and what you can expect. If you have a question you don’t see here, contact us!
-
We will set up a time for us to chat briefly (a free 10-15 minute phone consultation) to determine fit and to answer any questions you might have. If we decide to move forward, we’ll discuss scheduling an initial appointment.
-
Please have your insurance card and form of payment available. Additionally, we’ll email you all necessary consent forms that you’ll need to complete at least 48 hours before the first session. The time frame is in place so we are able to ensure all paperwork is accurately completed.
-
You may request an appointment by using our online scheduler or by emailing us at admin@throughtherapychi.com or courtneyvogt@throughtherapychi.com.
-
Yes, due to licensing regulations, you must be located in the state of Illinois at the time of your session.
-
Please contact your therapist directly via phone or email to reschedule or cancel your appointment.
-
Typically clients meet weekly or bi-weekly at the same day & time - especially early on in the therapy process. Some people come as-needed, but your therapist cannot guarantee availability with this option.
-
Telehealth sessions are held through a HIPAA compliant platform called Simple Practice. You will receive a unique link once you’ve scheduled your first appointment and have completed the intake paperwork.